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Jobs To Be Done Articles

Written by thoughtbot, your expert strategy, design, product management, and development partner.

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  1. New workshop: There's a typo on the homepage! Website redesign strategy

    Your marketing site can be the single most powerful tool at your disposal to amplify your brand and generate leads. So why is website management a headache at nearly every company? Join our upcoming workshop to learn our tips.

    Lindsey Christensen
    June 25, 2020
    • Web
    • Design
    • Jobs To Be Done
    • Marketing
    • Workshops
  2. Playbook updates: New Rapid Product Validation Section and Designing Section Updates

    Over the last few months, we’ve made some big changes to our playbook. We’ve added a new section, Rapid Product Validation, and updated our Designing section.

    Kyle Fiedler
    April 7, 2020
    • Design
    • Process
    • Jobs To Be Done
    • Continuous Improvement
    • Playbook
    • Design Sprints
    • Validation
    • User Interviews
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    • User Research
    • User Interface
    • Virtual Hugs
    • Values
    • Successful Products
    • Product
  3. Changes we've made to our process and work on thoughtbot.com and how Basecamp's Shape Up informed it

    We’ve iterated on the process and tools, influenced by Basecamp’s Shape Up, for our website to support designers and developers transitions.

    Kyle Fiedler
    March 3, 2020
    • Project Management
    • Design
    • Shape Up
    • Jobs To Be Done
  4. Best practices for designing apps people actually use

    Making stuff is cool, but making stuff people actually use is amazing. Learn how to do the latter.

    Devin Jameson
    February 21, 2020
    • Design
    • Jobs To Be Done
    • Usability Testing
  5. Ask Me Anything Office Hours with thoughtbot's Chief Design Officer

    Let’s answer your questions about design and product process via office hours with thoughtbot’s Chief Design Officer.

    Kyle Fiedler
    October 24, 2019
    • Design
    • AMA
    • MVP
    • Jobs To Be Done
    • Product Design Sprint
  6. New online workshop: Practical applications of Jobs-to-be-Done for designing successful digital products

    Announcing our digital workshop introducing how thoughtbot applies Jobs-to-be-Done theory in practical ways to design and build the right features.

    Kyle Fiedler
    August 15, 2019
    • Workshop
    • Jobs To Be Done
  7. Merck Developer Portal Case Study

    A glimpse into our process from start to finish on a developer portal project for Merck.

    Kyle Fiedler
    September 14, 2015
    • Design
    • Ember
    • Philadelphia
    • Product Design
    • Jobs To Be Done
  8. Test-Driven Product Design

    Development tests drive the process for how we implement new features. Design tests should drive why we are building the features in the first place.

    Kyle Fiedler
    September 8, 2015
    • Design
    • Product Design
    • Jobs To Be Done
  9. How We Use Trello for Product Design and Development

    A walk through of our product design and development process using Trello.

    Kyle Fiedler
    April 8, 2015
    • Design
    • Product Design
    • Jobs To Be Done
  10. Converting To Jobs Stories

    A seemingly minor change in wording our user stories to use the jobs-to-be-done framework has had a major positive impact on how we build products.

    Kyle Fiedler
    January 16, 2015
    • Design
    • Product Design
    • Jobs To Be Done
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