Startups in the healthcare space have some unique decisions to make early on: which incentives model to use, how to organize a medical team, and identifying legal resources to name a few.
Conducting user interviews is especially important for heathcare companies. They help us shape our products, prioritize features, and sometimes even blow our minds.
Over the last few months, we’ve made some big changes to our playbook. We’ve added a new section, Rapid Product Validation, and updated our Designing section.
Build a useful product by balancing speed, feedback and focus.
Behind every great digital product is a great internal product, but prioritising dashboards over new features can be a tough decision. Here are some reasons to consider taking the time to think differently about internal products and the people that use them.
How to navigate sensitive conversations during user testing in healthcare, health tech, and beyond!
When you’re stuck in the weeds of a particular problem, don’t forget to take a step back and hear from those most impacted by your work: your customers.
These are some observations I’ve made about what works while observing people.