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Communication Articles

Written by thoughtbot, your expert strategy, design, product management, and development partner.

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    • Design
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  1. Working in my native language requires empathy

    It’s exhausting to communicate all day in your non-native language, but we can practice kindness and understanding to relieve some of that mental load.

    Matheus Richard
    March 9, 2022
    • Communication
    • Community
    • Inclusivity
    • DEI
    • Happiness
  2. Using A Silent Activity To Get Group Buy-In

    We walkhtrough how we use a silent sorting activity to help hear from all stakeholders and align the group on a singular product strategy.

    Kelly Gebo
    January 28, 2022
    • Product Strategy
    • Product Design Sprint
    • Product Roadmap
    • Strategy
    • Communication
  3. How the Beatles Helps Us Reduce Risk

    How cross-functional teams and different perspectives help your product (& the Beatles) reduce risk.

    Emily Bahna
    January 20, 2022
    • Product Strategy
    • Successful Products
    • Team
    • Communication
  4. Product Roadmap Best Practices

    Our tips can help founders nail their first version product while keeping track of their future vision.

    Kelly Gebo
    November 5, 2021
    • Product Roadmap
    • Strategy
    • Communication
    • Playbook
  5. We’re Fully Remote

    In the beginning of 2021 thoughtbot made the decision to go fully remote. This blog highlights a bit more insight into the decision and the excitement we have for the path ahead.

    Diana Bald
    October 19, 2021
    • Remote
    • Process
    • Communication
    • Team
    • Teams
    • Culture
    • Continuous Improvement
  6. The Curse of Knowledge

    Ever played Charades and acted out the perfect mime to ‘James Bond’, only to be met with blank stares? That moment when you wonder “Are my friends fools!?”, that’s the curse of knowledge.

    Jared Turner
    September 28, 2021
    • Bias
    • Context
    • Communication
  7. Pay the cost up front. Don't distribute it to others.

    Our communication practices can be very disrupting. Remote work has taught me to be more considerate of how I communicate with others. We should treat other people’s time as we like ours to be treated.

    German Velasco
    October 2, 2020
    • Communication
    • Team
    • Process
    • Remote
  8. Empathy Online

    Tips for better communication, even when you’re not in person.

    Edward Loveall
    June 16, 2020
    • Communication
    • Community
    • Inclusivity
    • Happiness
  9. Working Together to Prioritize Your Product

    How design, engineering, and product management work together to prioritize your product.

    Miles Johnson
    April 23, 2020
    • Teams
    • Communication
    • Product
  10. Don't Worry, There's a Method to the Meeting

    Make meetings productive by treating them like coding functions.

    Sean Doyle and Keiran King
    April 17, 2020
    • JavaScript
    • Haskell
    • Communication
    • Consulting
    • Playbook
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